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CHAPTER NINE: Managing Human Capital

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The study and practice of decision making has produced a vast array of approaches to this important and complex field. Many areas of public policy have developed new methods of decision making, for instance in the environmental arena (see The Global Development Research Center, at http://www.gdrc.org/decision/). In health care, many practitioners have argued for an approach to the field that is based far more on the application of evidence, including work at websites like http://www.evidencebased.net/. Moreover, the Federal Executive Institute's training programs for the federal government's top managers contains a wide-ranging collection of courses on decision making (see http://www.leadership.opm.gov/Courses/Index.aspx).

The Society for Judgment and Decision Making has prepared a useful website, which contains links to a wide spectrum of work in the field (see http://www.sjdm.org/related-links.shtml). In addition, The International Journal of Information Technology and Decision Making, at http://www.worldscinet.com/ijitdm/ijitdm.shtml regularly reviews cutting-edge thinking on the subject.