This text introduces students to the process of program evaluation and the experimental and quasi-experimental approaches to evaluation. The book covers approaches to outcome evaluations, measurement, threats to internal validity, performance measurement, and benchmarking. It also introduces the basic experimental and quasi-experimental designs, presents a published article which uses each design, and offers an explanation and critique of how the authors implemented the design. Stand-alone articles invite students to explain and critique on their own.

This text introduces students to the process of program evaluation and the experimental and quasi-experimental approaches to evaluation. The book covers approaches to outcome evaluations, measurement, threats to internal validity, performance measurement, and benchmarking. It also introduces the basic experimental and quasi-experimental designs, presents a published article which uses each design, and offers an explanation and critique of how the authors implemented the design. Stand-alone articles invite students to explain and critique on their own.

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I: Introduction
1. The Process of Evaluation
2. Introduction to Outcome Evaluations
3. Measurement
4. Performance Measurement and Benchmarking

II: Experimental Designs
5. Pretest-Posttest Control Group Design
6. Soloman Four-Group Design
7. Posttest-Only Control Group Design

III: Quasi-Experimental Designs
8. Pretest-Posttest Comparison Group Design
9. Interrupted Time-Series Comparison Group Design
10. Posttest-Only Comparison Group Design

IV: Reflexive Designs
11. One-Group Pretest-Posttest Design
12. Simple Time-Series Design

V: Cost-Benefit and Cost-Effectiveness Analysis
13. Cost-Benefit Analysis
14. Cost-Effectiveness Analysis

VI: Other Designs
15. Patched Designs
16. Meta-Evaluation Designs

VII: On Your Own
17. Are Training Subsidies for Firms Effective?
18. Changing the Geography of Opportunity by Expanding Residential Choice
19. Changes in Alcohol Consumption Resulting from the Elimination of Retail Wine Monopolies

VIII: Dilemmas of Evaluation
20. Fifth-Year Report
21. School Choice in Milwaukee
22. Chieh-Chen Bowen: Two Sides of One Story