Ordering/Account Support
| How To Order |
| Printable Order Form |
| Business Hours |
| EDI/PubNet |
| Fedlink |
| Subscriptions/Online Products |
| Free Trials |
| Exam Copies |
| International Orders |
| Credit/Payment Terms |
| Invoice/Credit Memo/Payment Inquiries |
How to Order
To place an order online, go to our website at http://www.cqpress.com. To check on an order recently placed or inquire about product availability, contact our Customer Service Department:
Toll-free number: 1-866-4CQ-PRESS (1-866-427-7737)
Website: http://www.cqpress.com
Fax: 1-805-375-5291 (company purchase orders and credit card orders only)
E-mail: customerservice@cqpress.com (company purchase orders and credit card orders only)
Mailing Address:
Sage
Attn: Customer Service
2455 Teller RD
Thousand Oaks, CA 91320
FAX: 805-375-5291
Printable Order Form
To mail an order with prepayment, you may use the printable order form. Complete all information on the form, and enclose your check payment, credit card information, or attach a company purchase order and mail it to the address above. Please note that order forms for individuals without prepayment will not be processed. If sales exceed the payment amount, you may be billed for any additional balance due. Please be sure to read Terms and Conditions before submitting your order.
Business Hours
CQ Press Customer Service business hours are from 6 AM-5PM PST, Monday through Friday. Self- Service ordering options are available online 24/7 at http://www.cqpress.com/.
EDI/Pubnet:
If you are a member of Pubnet and wish to order electronically please contact orders@cqpress.com.
Our SAN is 2021803.
Fedlink:
If you are a government customer ordering and/or paying through Fedlink, please notify customer service (customerservice@cqpress.com) at the time you place your order.
Subscriptions/Online Products:
Print, E-Book and Online Subscription price quotes, new orders, and online product renewals should be placed directly with your sales representative.
Download the CQ Press subscription agreement.
Free Trials:
To request a free trial, please click here.
Exam Copies:
To request an exam copy for course adoption, please click here.
International Orders:
To inquire about College Division titles from the United Kingdom, Europe, the Middle East, or Africa, please contact:
Michael Ainsley
SAGE Publications
Tel: +44 (0) 20 7324 8592
E-mail: michael.ainsley@sagepub.co.uk
To place an order from the United Kingdom, Europe, the Middle East, or Africa, please contact:
Books Customer Services - Orders
SAGE Publications Ltd
1 Oliver's Yard, 55 City Road
London, EC1Y 1SP, UK
Tel: +44 (0) 20 7324 8703
Fax: +44 (0) 20 7324 8700
E-mail: orders@sagepub.co.uk
Website: www.sagepublications.com
To inquire about Reference Division products or trial access, please contact:
Europe and Middle East locations, higher education academic institutions:
Sarah Broomhead
SAGE Publications
Tel: +44 (0) 207 7324 8607
E-mail: sarah.broomhead@sagepub.co.uk
Europe and Middle East locations, secondary schools, government and corporate:
Lisa Larson
CQ Press
Tel: 00+1+954-927-3057
E-mail: ljlarson@cqpress.com
Asia-Pacific locations
Rosalia de Garcia
SAGE Publications Asia-Pacific Pte Ltd
Tel: +65-62201800
E-mail: rosalia.garcia@sagepub.co.uk
All other international inquiries and orders should be submitted to the CQ Press Customer Service Department in the United States: customerservice@cqpress.com.
Credit/Payment Terms
If you are a business and would like to open an account with CQ Press, please fill out the online credit application. Please allow 48 hours to process your application. If you have questions about a new or pending application, please contact our accounts receivable department at accounts-receivable@cqpress.com or call 202-729-1853.
Invoice/Credit Memo/Payment Inquiries
To receive a copy of an invoice or credit memo, or if you have questions regarding an invoice you received, or an expected credit, contact our customer service department at 1-866-427-7737 or send an email with your invoice number, purchase order number, order date, and inquiry details to customerservice@cqpress.com. A representative will assist you.
All invoices are NET 30 days. If you wish to make a payment by Wire Transfer (ACH) or to pay an invoice by check or credit card, please contact our Accounts Receivable Department at accounts-receivable@cqpress.com or 202-729-1853 for assistance.