Ordering/Account Support
| How To Order |
| Printable Order Form |
| Business Hours |
| EDI/PubNet |
| Fedlink |
| Subscriptions/Online Products |
| Free Trials |
| Exam Copies |
| International Orders |
| Credit/Payment Terms |
| Invoice/Credit Memo/Payment Inquiries |
How to Order
To place an order online, go to our website at http://www.cqpress.com. To check on an order recently placed or inquire about product availability, contact our Customer Service Department:
Toll-free number: 1-866-4CQ-PRESS (1-866-427-7737)
In Washington DC Metro Area: 202-729-1900
Website: http://www.cqpress.com
Toll-free fax: 1-800-380-3810 (company purchase orders and credit card orders only)
E-mail: customerservice@cqpress.com (company purchase orders and credit card orders only)
Mailing Address:
Customer Service Department
2300 N Street, NW
Suite 800
Washington, DC 20037
Printable Order Form
To mail an order with prepayment, you may use the printable order form. Complete all information on the form, and enclose your check payment, credit card information, or attach a company purchase order and mail it to the address above. Please note that order forms for individuals without prepayment will not be processed. If sales exceed the payment amount, you may be billed for any additional balance due. Please be sure to read Terms and Conditions before submitting your order.
Business Hours
CQ Press Customer Service business hours are from 8:30 AM to 5:30 PM Eastern Time, Monday through Friday. Self- Service ordering options are available online 24/7 at http://www.cqpress.com/.
EDI/Pubnet:
If you are a member of Pubnet and wish to order electronically, please contact kelgin@cqpress.com
Fedlink:
If you are a government customer ordering and/or paying through Fedlink, please notify customer service (customerservice@cqpress.com) at the time you place your order.
Subscriptions/Online Products:
Print, E-Book and Online Subscription price quotes, new orders, and online product renewals should be placed directly with your sales representative.
Free Trials:
To request a free trial, please click here.
Exam Copies:
To request an exam copy for course adoption, please click here.
International Orders:
To inquire about purchasing a product from Europe or Middle East locations, please contact:
Sue Miller
CQ Press
P.O. Box 317
Oxford OX2 9RU, UK
Tel: +44 (0) 1865 861 669
email: smiller@cqpress.com
To place an order from Europe or Middle East locations, please contact:
Marston Book Services
160 Milton Park
P.O. Box 269
Abingdon, Oxon OX14 4YN, UK
Tel: +44 (0) 1235 465 500
Fax: +44 (0) 1235 465 556
email: direct.orders@marston.co.uk
All other international inquiries and orders should be submitted to the CQ Press Customer Service Department in the U.S. customerservice@cqpress.com
Credit/Payment Terms
If you are a business and would like to open an account with CQ Press, please fill out the online credit application. Please allow 48 hours to process your application. If you have questions about a new or pending application, please contact our accounts receivable department at accounts-receivable@cqpress.com or call 202-729-1853.
Invoice/Credit Memo/Payment Inquiries
To receive a copy of an invoice or credit memo, or if you have questions regarding an invoice you received, or an expected credit, contact our customer service department at 1-866-427-7737 or send an email with your invoice number, purchase order number, order date, and inquiry details to customerservice@cqpress.com. A representative will assist you.
All invoices are NET 30 days. If you wish to make a payment by Wire Transfer (ACH) or to pay an invoice by check or credit card, please contact our Accounts Receivable Department at accounts-receivable@cqpress.com or 202-729-1853 for assistance.