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SAGE Publications

Ordering/Account Support

How To Order
Printable Order Form
Business Hours
EDI/PubNet
Fedlink
Subscriptions/Online Products
Free Trials
Exam Copies
International Orders
Credit/Payment Terms
Invoice/Credit Memo/Payment Inquiries

How to Order

To place an order online, go to our website at http://www.cqpress.com. To check on an order recently placed or inquire about product availability, contact our Customer Service Department:

Toll-free number: 1-866-4CQ-PRESS (1-866-427-7737)
Website: http://www.cqpress.com
Fax: 1-805-375-5291 (company purchase orders and credit card orders only)
E-mail: [email protected] (company purchase orders and credit card orders only)

Mailing Address:
Sage
Attn: Customer Service
2455 Teller RD
Thousand Oaks, CA 91320

FAX: 805-375-5291

 

Printable Order Form

To mail an order with prepayment, you may use the printable order form. Complete all information on the form, and enclose your check payment, credit card information, or attach a company purchase order and mail it to the address above. Please note that order forms for individuals without prepayment will not be processed. If sales exceed the payment amount, you may be billed for any additional balance due. Please be sure to read Terms and Conditions before submitting your order.

Business Hours

CQ Press Customer Service business hours are from 6 AM-5PM PST, Monday through Friday. Self- Service ordering options are available online 24/7 at http://www.cqpress.com/.

EDI/Pubnet:

If you are a member of Pubnet and wish to order electronically please contact [email protected].

Our SAN is 2021803.

Fedlink:

If you are a government customer ordering and/or paying through Fedlink, please notify customer service ([email protected]) at the time you place your order.

Subscriptions/Online Products:

Print, E-Book and Online Subscription price quotes, new orders, and online product renewals should be placed directly with your sales representative.

Download the CQ Press subscription agreement.

Free Trials:

To request a free trial, please click here.

Exam Copies:

To request an exam copy for course adoption, please click here.

International Orders:

To inquire about College Division titles from the United Kingdom, Europe, the Middle East, or Africa, please contact:

Michael Ainsley
SAGE Publications
Tel: +44 (0) 20 7324 8592
E-mail: [email protected]

To place an order from the United Kingdom, Europe, the Middle East, or Africa, please contact:

Books Customer Services - Orders
SAGE Publications Ltd
1 Oliver's Yard, 55 City Road
London, EC1Y 1SP, UK

Tel: +44 (0) 20 7324 8703
Fax: +44 (0) 20 7324 8700
E-mail: [email protected]

Website:  www.sagepublications.com

To inquire about Reference Division products or trial access, please contact:

Europe and Middle East locations, higher education academic institutions:
Sarah Broomhead
SAGE Publications
Tel: +44 (0) 207 7324 8607
E-mail: [email protected]

Europe and Middle East locations, secondary schools, government and corporate:
Lisa Larson
CQ Press
Tel: 00+1+954-927-3057
E-mail: [email protected]

Asia-Pacific locations 
Rosalia de Garcia
SAGE Publications Asia-Pacific Pte Ltd
Tel: +65-62201800
E-mail: [email protected]

All other international inquiries and orders should be submitted to the CQ Press Customer Service Department in the United States: [email protected].

Credit/Payment Terms

If you are a business and would like to open an account with CQ Press, please fill out the online credit application. Please allow 48 hours to process your application. If you have questions about a new or pending application, please contact our accounts receivable department at [email protected] or call 202-729-1853.

Invoice/Credit Memo/Payment Inquiries

To receive a copy of an invoice or credit memo, or if you have questions regarding an invoice you received, or an expected credit, contact our customer service department at 1-866-427-7737 or send an email with your invoice number, purchase order number, order date, and inquiry details to [email protected]. A representative will assist you.

All invoices are NET 30 days. If you wish to make a payment by Wire Transfer (ACH) or to pay an invoice by check or credit card, please contact our Accounts Receivable Department at [email protected] or 202-729-1853 for assistance.